Contact Us
Got any questions to ask or need help with anything? Reach out to our team for assistance
Address
500 Treat Avenue, San Francisco, California, United States
hello@hurupay.com
Frequently asked questions
How does Hurupay work?
To use Hurupay, first, download the app and create an account. Then, enter the recipient's bank account or mobile money details along with the amount you wish to send. Next, choose your preferred payment method, such as a bank transfer or debit card. Finally, send the money instantly to the recipient in Africa and receive confirmation that the funds have been delivered.
What are the charges & rates?
Hurupay provides competitive, low-cost rates for all your transactions. We pride ourselves on transparency, offering a clear fee structure and fair exchange rates, so you always know exactly what you're paying—no hidden fees, just great value for your money.
How fast and secure is Hurupay?
Hurupay leverages cutting-edge payment rails to ensure your money arrives almost instantly, with 99% of transactions completed in seconds. Security is our top priority—Hurupay uses advanced blockchain technology to protect your financial data, offering the highest level of encryption and transparency.
How do I know funds have arrived?
You will receive real-time updates and notifications on the status of your transfers.
What should I do if I encounter an issue with my Hurupay account?
If you experience any issues with your Hurupay account, please contact our customer support team. You can reach out to us via Email at hello@hurupay.com for immediate assistance
Have more questions? Send us an email
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